# 3.3 POS Hardware Setup

### **(i) Thermal Printer ( MCP31L Series )**

\*Interested? Click [<mark style="color:purple;">HERE</mark> ](https://www.storeberry.ai/hk/contact-us?click=user-guide?=mcp31l)to reach out to the STOREBERRY Sales Team!

1）Connect the LAN cable to the POS printer.

<figure><img src="/files/HF2MBdpOGWIZ9goQX5VY" alt=""><figcaption></figcaption></figure>

2）Connect to the electric power and then turn on the printer. Please ensure that the AC adapter is properly connected to the printer before being connected to the electric power.

<figure><img src="/files/8E7xRiRUCC3JQNdL1hmV" alt=""><figcaption></figcaption></figure>

3）Turn on the printer and insert paper, and then press the buttons on the printer according to the picture to print out the printer information with IP Address.

<figure><img src="/files/MvoAEZjqQOEXLh3PkuWA" alt=""><figcaption></figcaption></figure>

4）Back to the STOREBERRY Web POS interface and click 「Setting」 in the top right corner. Enable 「Star mC-Print3 」 , and enter the IP address in the column below. Then click 「Test Print」 and press 「Save」 after the printer successfully prints a note with 「Test Print」.

<figure><img src="/files/A01lFPi24Wxv0kaDctXW" alt=""><figcaption></figcaption></figure>

**Import BBPOS certificate (Firefox Only)**

Import BBPOS certificate (Firefox Only)

1）On top right click the menu and click the preferences

<figure><picture><source srcset="/files/EKkm3jzyWOQopaw1kLCl" media="(prefers-color-scheme: dark)"><img src="/files/PKD4BjwS5hryi5GUQ69i" alt=""></picture><figcaption></figcaption></figure>

2\)  Click privacy & security, and then scroll to the bottom and click View certificates

<figure><picture><source srcset="/files/PZ83uwo43LrQHUnxzGxP" media="(prefers-color-scheme: dark)"><img src="/files/5IoEqR7NBr3OpMW8OeJs" alt=""></picture><figcaption></figcaption></figure>

3）Click authorities,and import the BBPOS certificate

<figure><picture><source srcset="/files/kOUiromHw16I9ul4DbO4" media="(prefers-color-scheme: dark)"><img src="/files/kHiWpYjkPMYhFxmjLPOy" alt=""></picture><figcaption></figcaption></figure>

4）Select the BBPOS certificate ( [Download Here](https://www.storeberry.ai/download/bbpos.cer) )

<figure><picture><source srcset="/files/tXV7boDbB0OTU389pZi5" media="(prefers-color-scheme: dark)"><img src="/files/tmLPsD5aTHeo7gAK9vzO" alt=""></picture><figcaption></figcaption></figure>

5）Trust BBPOS all permission and click OK

<figure><picture><source srcset="/files/l0BTr4v1sJI6iwofKyIJ" media="(prefers-color-scheme: dark)"><img src="/files/JSKEDnRiqsJpR3JKEzFY" alt=""></picture><figcaption></figcaption></figure>

### **(ii) Barcode Scanner (NETUM C750)**

\*Interested? Click [HERE ](https://www.storeberry.ai/hk/contact-us?click=user-guide?=netumc750)to reach out to the STOREBERRY Sales Team!

NETUM C750 barcode scanner provides a total of 2 wireless connection modes, including "2.4G radio frequency mode" and "Bluetooth mode".

If you choose to connect your barcode scanner in "2.4G RF Mode":

1）Please plug in the 2.4G USB to your computer first.

<figure><picture><source srcset="/files/GIKnoxbw1sYe0saecRlI" media="(prefers-color-scheme: dark)"><img src="/files/KdruBdbRwI0E6CxqEb3t" alt=""></picture><figcaption></figcaption></figure>

2）Use the barcode scanner to scan the following "2.4G RF Mode" barcode to enter the pairing mode, and the barcode scanner will automatically complete the pairing.

<figure><img src="/files/06WeQzZT5ZKxv9hOmPgq" alt=""><figcaption></figcaption></figure>

If you choose to connect your barcode scanner in "Bluetooth Mode":

1）Use the barcode scanner to scan the "Bluetooth Mode" barcode, the barcode scanner will enter pairing mode, and the blue LED will flash.

<figure><img src="/files/YuHukQpIe2uFPQfVFkoL" alt=""><figcaption></figcaption></figure>

2）Turn on your mobile device and go to the Bluetooth setting, turn on the Bluetooth and click "C barcode scanner" to pair. After successfully pairing, there will be a voice prompt, and the blue LED light will keep on.

<figure><img src="/files/k3MoWf4jzAiBcRrjWN00" alt=""><figcaption></figcaption></figure>

### **(iii) Label Printer（DYMO Label Writer）**

\*Interested? Click [HERE ](https://www.storeberry.ai/hk/contact-us?click=user-guide?=dymo)to reach out to the STOREBERRY Sales Team!

Installation Method - Windows version:

1）Users can go to the official [DYMO website ](https://www.dymo.com/en_GB/online-support)and download the driver from the download page.

<figure><img src="/files/RFrTchHdHFjsZAZYS1mM" alt=""><figcaption></figcaption></figure>

2）After the download is complete, open the program and follow the instructions to install it, and restart your computer according to the instructions after completion.

<figure><img src="/files/8YVngQ3tVXz0xrfoFEUg" alt=""><figcaption></figcaption></figure>

3）After restarting the computer, you can connect the label printer to the power source and then to the computer.

<figure><img src="/files/JuYxi4Lok7OHnwvPIb1j" alt=""><figcaption></figcaption></figure>

4）Go to Settings and click 「Devices」.

<figure><img src="/files/eOq7ISvqMBGpGdzhGdTy" alt=""><figcaption></figcaption></figure>

5）Go to “Printers & Scanners” and find “DYMO LabelWriter”, then click 「Manage」 .

<figure><img src="/files/0IVB9rDHlL6xDl0Xd3Ba" alt=""><figcaption></figcaption></figure>

6）Tap 「Printing Preferences」 then go to “Paper/Quality” at the top left corner of the pop up window. Choose 「Custom」 and click 「Advanced...」 to the next step.

<figure><img src="/files/5SoMcytrs8jtjbulhlDl" alt=""><figcaption></figcaption></figure>

7）Change the following settings and click 「OK」 to set up the DYMO label printer.

Paper/Output > Paper Size:

| Label Size | Paper Size          |
| ---------- | ------------------- |
| 24\*12mm   | 11353 Multi-Purpose |
| 54x25mm    | 11352 Multi-Purpose |
| 51x19mm    | 11355 Multi-Purpose |

Graphic > Print Quality: 300 x 600 dots per inch

<figure><img src="/files/yrMzASvMhtNC5H3DhHLI" alt=""><figcaption></figcaption></figure>

Printer Features > Print Quality: Barcode and Graphics

<figure><img src="/files/i5J46vMKr4G7Ju9ZUtNp" alt=""><figcaption></figcaption></figure>

8）After connecting, you can use the attached design software to make labels.

Available Label Size:
\
The label printer supports 4 label sizes of barcodes and QR codes printing, including 36*89 mm、51*19 mm、54*25 mm and 24*12 mm（24\*12 mm for QR code printing only）

<figure><img src="/files/g1Uhn5NOZRwpeIsFWSwu" alt=""><figcaption></figcaption></figure>

**Barcode and QR Code Printing Method**

1）Before printing the barcode/QR code of the product, please ensure that you have entered the barcode number (used by the barcode) or SKU (used by the QR code) for your product. You can go to STOREBERRY Admin Panel「Products」 and click on the product you want to print a barcode / QR code, and click 「Edit Product」 to add a barcode number / QR code SKU.

<figure><picture><source srcset="/files/v9bXST9HU2Ux8WDDopT5" media="(prefers-color-scheme: dark)"><img src="/files/Fr7f4UAwGoYaKHitJkVu" alt=""></picture><figcaption></figcaption></figure>

2）After entering the barcode number / QR code SKU for the product, you can go to STOREBERRY Admin Panel 「Products」 at the top right of the page and click 「Print label」 , then select the product you want to print the barcode / QR code and enter the number of print. Then click 「Submit」.

<figure><picture><source srcset="/files/2MPETFHxBzB9Ea2Hga3j" media="(prefers-color-scheme: dark)"><img src="/files/OuwPdYAIqK0Hs8516xlZ" alt=""></picture><figcaption></figcaption></figure>

3）Select the label type, and click 「Print」 to print it out. You can also click 「Download PDF」 to archive the barcode / QR code.

<figure><picture><source srcset="/files/sbTGgrxHtZBiplk1Z3Yb" media="(prefers-color-scheme: dark)"><img src="/files/s0f1k9GP2eiVbOTzhtVD" alt=""></picture><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://storeberry-docs.gitbook.io/user-guide/en/physical-store-pos/3.3-pos-hardware-setup.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.